Case Studies
I've spent 25 years building operations across different industries including, fintech startup, a crypto advisory firm, international procurement, publishing supply chains. Below is a curated selection of that work.
WEEVE (Creative Solutions Ltd)
Scaling Mobile Loyalty From Zero (Founding team · 9 years)
As part of the founding team, I helped take WEEVE from an ideation to a mobile loyalty platform used by over 100,000 people and processing more than TTD$2M in transactions at the time. My work spanned UI input, product launch coordination, CRM setup, brand voice, and the corporate presentations that brought partners on board.
Darien Advisors
Building an Ops Infrastructure
(Founding team · 4.7 years)
I built operational infrastructure for a crypto tax and advisory firm, including implementing Clickup as a CRM for 2 years before I then led the migration to Karbon HQ. I led the reconciliation team of 8 and built the accounting department's processes from the ground up. This enabled the business to scale to ~1.4Mil USD in revenue within the first 5 years of operation.
Legacy Media
Coordinating Multi-Client Production Operations (ClickUp · Multiple concurrent accounts ~ 1 year)
I manage production operations across a portfolio of creator client accounts, coordinating handoffs between creators and internal production teams entirely through ClickUp, fast-moving, detail-heavy work where nothing can afford to drop.
Rosco Procom
International Procurement for the Energy Sector (Procurement, customs, tenders · ~4 years)
I managed international oilfield equipment procurement and customs documentation, and ran tender and bid management for a national energy buyer, while supporting the Chairman and MD directly.
RIK Services / Trinidad Book World
Publisher Relations & Supply Chain (Random House, Penguin, HarperCollins ~9 years)
I managed direct procurement relationships with major UK & US publishers.
Worked with the company’s Operation Manager to assist in the transition and staff training of the migration and software troubleshooting on company computers. Performed inventory spot checks to ensure accuracy
WEEVE (Creative Solutions Ltd)
Client Relationship Manager and event logistics, NCC
(Founding team · 9 years)
Managing the logistics for the company’s engagement with NCC for Trinidad Carnival events Panorama Finals and Semi Finals in Queen’s Park Savannah, POS & Skinner’s Park, San Fernando. Attended meetings with NCC stake holders to ensure expectations and goals were set as well as tender submission process.
WEEVE (Creative Solutions Ltd)
Client and Product Operations for Bmobile's bRewards
(Founding team · 9 years)
Managing the client relationship which involved in stakeholder meetings with Bmobile team and merchant network to provide updates and set expectations for the rewards program.
Grew and managed a 27 merchant rewards network for a 46,315 member loyalty program, generating $932K in points issuance driven by member engagement.
